One-hundred reactions to True Doors
Chapter 4 10 minutes
During 2015 and 2016 we worked with assisted living facilities / nursing homes in the Netherlands to gather feedback from staff, family members and where possible residents.
The residents and their family think the True Doors are nice and contribute to a cosy atmosphere.
Some residents recognise their own door and finds it easier to orient. I think the True Doors lift up the atmosphere and are highly appreciated.
Some residents feel like they are back in the past, in the street were they grew up. They recognise their own door. Some of them have conversations about the True Doors, while walking together around the ward.
The well-being True Door helps him with his orientation while looking for his room. He 'scans' the hallway for the front door that has been his property for 37 years. I also noticed that he wants more privacy now, he wants to lock his door. I think the True Door gives him the peace he used to feel when he was home.
The hallway looks very nice and I like my door the best. I'm very positive about it!
..it adds a more homey feeling to match the walls of the lounge and outer garden areas. (painted murals in the interior and garden
Some residents recognize their own door. One man started complaining about this door, because he thought it needed some new paint. A conversation started, because the resident used to be a painter when he was young. I also think the hallways look way nicer now!
A more homely feeling with True Doors.
To add to the feeling of "home", the staff and residents as well as families have all reacted very positively.
She chose her former front door. She lived behind that door more than 30 years!
Some residents find it easier to orient and they recognize their own door.
One of the residents, who sits in a wheelchair, sometimes asks me to walk with her through the ward so she can have a look at all the different doors.
Residents seem to be searching for their own door, family and staff are also excited over their doors, talking about happy memories they have had. Staff see other residents admiring all the doors.
She chose a door from her past and she thinks it's beautiful.
My husband knows it's his room now. Thanks to the True Door.
Residents enjoy the new doors. It’s always a conversation starter and can act as a distraction when needed. Many residents find it easier to find rooms and family seem to enjoy them.
Residents and family members have great social interactions talking about each other's doors. They give our home a more personal and homely feel. It doesn't feel like our residents are in a healthcare facility. I love all the new doors!
I can tell some residents recognize their own front door. They often say: "This is my front door." Sometimes they visit each other and some of them now lock their door.
Maggie has just moved into Bethlehem and the door was already up. Ironically - previously Maggie's door was purple and the colour is very similar. It's too early to tell whether mum will recognize this door but aesthetically mum feels it is comforting and homely. I think that visually it provides a wonderful sensory environment a feeling of home and a warm personal touch. The doors invite conversation and a person-centred approach with the doors unique to the individual. I would love to go through the process to see mum's reactions to other doors and would be interested to see if she would continue to choose a certain door or whether this would change on a day to day basis. I love the concept of bringing a more homely environment into Residential Care that integrates the lives of each individual and the era to which their memory resonates.
Nothing has changed, the door is still exacly like it was before. She recognizes her door and sometimes talks about the past. I do get the feeling she is more at ease now that she has her own door. Also, she now locks the door whenever she leaves.
I can tell my mother feels happier and safer since she received a True Door. She really likes it and thinks it perfectly fits her personality.
We had fun interactions while deciding on the right door. Residents find their rooms more easily and memories are awakened. Makes the hallways seem bigger with the (true) doors. I love this. I have no complaints at all.
The True Door looks like the old front door. It's easier to find the room now and there's more of a feeling of home.
This door from is past is the most striking one he ever owned. It is very authentic! His brother used to live there too, and he has many memories of that time when he sees the True Door. It's easier for him to recognize his door and I can tell he is more at ease now. He really appreciates the fact that this nursing home has taken part in this project.
Definitely makes the room feel more “hers” and gives her a reminder of all the people she has created.
My True Door looks like a beautiful front door. It really matches my personality. Every time I look at it, it makes me happy. I sometimes tell others how happy I am.
When she first saw her former door, she imediately said: "How lovely, it's our own door!" It was clear that she recognized it.
My father's memory is ok, so the True Door didn't have a big impact on his orientation. But I have to admit the hallway looks really cozy and personal!
I think it's lovely and I don't think I'll see another one like it for a while!
Residents find it easier to walk to their rooms now. There are less questions about "where to go?". They also talk more about their past, for example when they're engaged in a game.
The residents recognize their front doors because of the True Doors. I think the doors contribute to a home-like atmosphere.
Makes our hallways warm and welcoming. Good conversation piece. Many people come in to see the doors. They give more social interaction for our residents. Definitely, improve quality of life.
She chose this True Door because it reminds her of her a former front door. She finds it really beautiful and says it gives her a homely feeling. She mentions it every time we go into her room.
I chose this door because I liked it. Now I feel more at home.
They now recognise their own front door. I also think it makes them feel more at home.
Two residents on the community ward were talking about how their own doors look. Also I've seenother other residents sometimes stand next to a door and start talking about it.
Some residents are very proud of their new "old" door. One man remembers the street where his door used to be and he imediately wanted to show his door to his children. Another lady loves to show her door to others. She's so happy with it. I think the doors give the hallway a home-like atmosphere, it looks very cosy. It really adds value to this place!
For some residents it's now easier to find their room. They are very happy with the True Doors and you can tell they are proud of them. Family and friends are also really positive.
There are many positive reactions. Residents often mention the True Doors and they point at them. The ward looks less like a hospital. It looks beautiful and cosy and it's more like a home. That's why it feels like a safe place to be.
The True Doors make it easier to recognize their own front door. I can tell the residents feel more at home now.
It's just a whole different atmosphere. People seem to be more chatty and everyone loves the doors. And it's opened up conversations that we have never even thought of before... It's just a wonderful thing... They're breathtaking.
Residents now know which room is theirs. In the evenings they say: "I'm home, I'm going to sleep now!" There's less agitation. Family members are also very excited about the doors.
I've got the feeling that some of our residents feel more at home, especially when they recognise their own front door. Also, family members like making photographs of their relative standing in front of their door.
Since the True Doors were installed some residents are spending more time in their rooms. They also close their door more often.
My aunt really likes her True Door. It reminds her of her old front door. When I visit her, it feels like I'm entering her house on ... street. It's a good memory. My aunt and I like talking about the past.
Residents walk around to look at each other's door and to give their opinion. For them it's important to show they are still able to critize.
I think it's beautiful! It looks old and almost real. If I didn't know better, I would use some paint and plaster.
This True Door makes me feel at home, it suits me. My sister thinks so too.
It's the back door of her former home. Now it's easier for her to find her room.
A resident told me a story about how her door reminded her of the times her husband went fishing in the past on the Nashwaak River. She used to look out of the car window while her husband was fishing and this is the image she imagines when she looks at the door. I have noticed a huge positive effect with the True Doors.
My new door looks a lot like my former front door. I got married and raised my children in that house. Good memories! The front door was made of solid oak and we could open the upper part, which we did when we talked to our neighbours for example. It was a pity that we had to move out of that house.
This is the door from my mum's childhood home, where she had a wonderful time. Since she received her personal True Door, we talk about the past more often, about where she lived. Other residents used to accidentally walk into my mum's room. That doesn't happen anymore, now that she has a True Door. This gives her peace and privacy. Every resident has his/her own personalised door, so they're finding their owns room more easily. When the family visits her, it feels more like we are entering her home, rather than being in a nursing home.
I can tell my father feels more comfortable now that the environment looks less like a hospital. He is very proud of his door and he likes that it's blue, his favourite colour. He loves showing his door to visitors and he's happy when people say something nice about his door.
We the residents of Nashwaak Villa are truly delighted with the new doors. Many friends and relatives have come to see the doors. They are beautiful. Beautiful! It feels like part of Holland has come to us.
My mother has lived behind this door for the most part of her life. I can tell it is easier for her to find her own door now. Sometimes she says the mailbox should be fixed. I believe she recognises her front door, because she says: "I'm going home", whenever she returns to her apartment.
He now has our own front door back. The door brings back memories, he often talks about the past.
It is priceless hearing the residents talk about their doors, the memories they talk about...
She recognized her own door and thinks it is beautiful. She lived behind that door from 1957 until 2012.
I think it's a beautiful door, much nicer than it was before. I'm very happy with it. And it's my kind of door, I love blue.
I have noticed a lot of residents were very pleased and enthusiastic to see all the different door choices. A lot of residents enjoy having the opportunity to show off the doors they or their family has chosen. They make the halls have more of a home feel.
The True Door is the back door from a former house. It's easier now to orient in the hallway, and it feels more like home.
My True Door makes me happy. It really fits my personality.
The doors look fabulous and make it look more homely. Love them and this was a great idea.
This was her front door for the last 20 years. She likes to look at all the different doors when we pass by. It's done so nicely.
My mother asked: "Do I have to bring my door, when I go home?" She thinks it is beautiful and she recognizes her former addresses (the doors looked quite similar). Family members of other residents are also very positive about the True Doors.
Each time I pass by the door with cafe blinds I "smell the scones" this leads to greater bonding with the resident who has the room and the less sterile feeling with a door also encourages a sense of individuality and self for the residents with pride shown for their "home".
I've had a wonderful time, living on ... street. Now I live here, I miss the feeling I had there. My old place really felt like home. I love to have my old front door again.
Mum can find her door but I'm not sure she recognizes it as my door - they add more interest
We are very proud to be involved with such an amazing creation, that brings a lot of stories, that have been told to us, by our friends who live here, to life. Some love to talk about where they once lived. One lady told me, she now feels as though she brought part of her old home with her, to her new home. She explained it to be of great comfort to her and it made her feel peaceful.
A lot of our friends here love the fact that they can easily find their own rooms. Not having every door the exact same is a blessing to them. No more getting lost as they now recognize their own door.
This project has sparked a lot of chatter. Most people coming into our place want to know what made each person here decide on such a door, so it’s a real joy to see our community interacting with all our friends that make Nashwaak Villa their home.
Families are totally immersed in this project and are so proud to have their loved one, make the decision as to what door they wanted. So often so much is taken away, and we just really wanted to give something back.
Some of our friends here say they feel more secure as if the were home.
It's a fun and unique kind of door, I'm so happy with it! Yes, I'm very proud of my door.
This was the door of the entrance to his office in Santiago, Chile. He recognised his former door en keeps on pointing whenever we pass it.
She recognises her True Door. It evokes good memories from the past. However, you have to start asking questions and you have the best chance of getting an answer on "a good day". I didn't notice any other changes. She's always been peaceful and content, in her own little world.
My father lived behind that door for 40 years. He hasn't got dementia, but he is really happy to have his old door. He thinks his door is beautiful.
It looks very nice! Also, it's easier to find my room now.
The dark blue True Door creates a beautiful passageway to my mother's room. It looks great I think!
This is the kitchen door of where she lived for 40 years. Now it's easier for her to find her room.
Some of the residents walk straight to their room, now that the True Doors are installed. They think the doors are fun and they experience more freedom than before. One resident told us he feels more at home now.
I notice that there's now a more homely feeling and more social interaction at Nashwaak Villa.
Brightens the hallways and gives a more home-like feeling. Very pleased with the result.
I lived behind that door for 30 years. From when I was one. I was a really naughty there! At age 84, I returned the front door key, because another family member has lived in that house as well. So for 83 years, I owned that key. The front door name plate was made by my father. We had a copper door bell that we often polished.. and the tiny window above the door, we had to clean that too. Boy, did I have to clean that one!
I feel the doors take the clinical look and feel away from the facility, it certainly creates a more homely aspect. I thoroughly enjoy walking past them.
Everybody who walks past tells me it's beautiful-I would say it is colossal
More homely, make a big difference. Good for talking about.
I've noticed through speaking with the residents that their is a sense of pride in their door and thier room now. "This is my door". " This is my room" "Isn't it lovely.' "Aren't I lucky".
It made me think of Picasso..
For the residents it's very important to recognize your own door. Sometimes they forget where they live and they are wandering around. They just want to know how to get "home" and now they can. We are happy with the result and it also gives our residents a positive feeling.
From the living room, you have a nice view on the True Door. It's really beautiful!
I think they are very homely. I am finding that I have taken an interest in front doors when out walking I can't help compare.
For some of the residents, it's easier now to recognise their own door. Some say it feels more like "home". There are days when they say they are proud of their doors. They talk about about how pretty the doors are.
I really like my True Door, I think it's the best!
A resident was so happy with his True Door that he kept on saying "This is my door!". Another resident has a name tag on his door. He loves it and keeps on pointing to the tag.
The doors are creating opportunities to talk with other families about their doors and the stories behind the doors. the doors are all so beautiful - it's magic- you've done a wonderful job!
The cold and clinical atmosphere is gone. I really like the True Doors! Because the doors are all different, it's easier to find your own room.
I have noticed how pleasurable and refreshing and homely feeling the True Doors have made residents and staff experience I personally felt very thrilled and my breath taken away - a very postivie experience.
Family and friends of the residents think the doors are wonderful. Residents really feel at home now.
I have never seen these doors before, but they are beautiful. They look so real!
They've helped create a more individualized environment that is warmer. The Elders are recognizing some features about their doors and being drawn to it.- this is improving way-finding. They look great, when family or staff first walk in it's like WOW- and they are all blown away because of how beautiful and realistic they are. It changes the feel of the whole area. Now I have to find the time to take people on walk-thru tours!!!
I do believe the residents feel more at home. They feel like they have their own door now. The first couple of days, they often told us how lovely they think it is.
I find them very warming to the building - more homely feeling. The residents like to look at each others' doors and also share them with family and friends. As they remind them of their past they can relate to them personally. Some do also remind me of my childhood. I really enjoy seeing them every day.
I am very impressed, it's wonderful to come along and see the effect on everybody. I feel more peaceful seeing the doors instead of institutional regular doors.
Mom put a lot of thought into each picture on the door. It truly tells her life story. She is so proud to show it to everyone that stops by.
The appartments are more personal now, the individual identity of the residents shines through. I think it looks cozy. I'm proud to work here and I like showing the True Doors to visitors.
My father was a builder, that's why this wooden door got my attention. And I really like the window. My family and I are very creative people, we all love crafts and needlework. I think it is important to stay active, especially when you are my age (95 years). The wreath on my front door is made by myself from old bicycle tubes. I also have a wreath made of sandwich bags, that one is for Easter. I really gave my door a personal touch.
Since installation of the True Doors, I knock on the door before I enter a resident's room. I also feel like ringing the door bell first.
Created a lovely feeling in the wing. Lots to look at and talk about - Joan's door is so pretty, the curtains are lace and remind us of our childhood
For my father, having his own space is very important. Other residents are not allowed in his room. He is very happy with his own well-being True Door. I think that's because it feels more like a real home.
The doors are so nice! Each one is so individual to the residents' lives and experiences. Each time we walk past them we talk about them. Certainly does bring a homely feeling.
The door is easier to recognize now. This helps the residents with orientation. I also think this increases the feeling of "home".
There's more social interaction. And it's easier to connect a door to a resident now that all the doors are different.
The True Doors make Mercy Health more homely, they make a lot of difference - residents recognize doors and makes for good talking points.
They are colourful and alive , creative and engaging. The True Door helps mum identify her room. It feels more homely and adds a lot more interest- takes away the "sanitation" of aged care. Everyone I show who sees the doors thinks they are marvelous.
I don't see a big difference so far, however, I can tell the True Doors are helping some of the other residents.
For some of our residents, it's easier to find their rooms now that they have a True Door. Residents help each other out, when someone has difficulties finding his/her own place. They feel safer, now that their room is more like an appartment, something they own.
She feels more at home now and I can tell she is more comfortable. The ward looks much nicer. Also, I like that residents are able to take something from their past with them.
Very creative. Residents and staff members all love the doors. Being a staff member I found residents found thier rooms easily and everyone finds the doors are a talking point.
I believe it gives both residents and their families a more warm and welcoming environment to come into and the True Doors give the residents comfort in knowing they are at home and the door is unique to them, rather than the generic facility door. Overall I think it is a wonderful addition.
Residents find it easier to find their room. They also think the True Doors are beautiful.
Some residents recognize their former doors. For one of them, privacy has become more important; he wants a curtain in front of the door. Since the installation of the True Doors, some of the residents walk around together while discussing the different doors.
The True Doors helps residents with their orientation. They reminisce often and talk about the doors from their past. The True Doors stand out and sometimes lead to conversations between residents, family members and the nursing staff.
The True Doors make the hallways lively and colourful. It looks great! It's not just the residents like it, the staff do too. I often walk around to have a closer look at all the different doors.
Sometimes residents say: "I'm home again." That makes me happy. They also often walk around the ward while admiring the doors.
The doors look great. Love the idea. Feels more like home.
Visitors really appreciate the True Doors. They are very positive about it!
It's nice to have a point of difference for residents and staff- gives a nice feel to their wing.
Green is a colour that has always been important to me, it's so peaceful. The copper door knocker and letter box remind me of my sons who always make things for me.
The True Doors give residents more privacy and freedom. Nobody comes in, when their doors are closed. It seems like the residents feel more at ease. It's their home; it's part of who they are.